Frequently Asked Questions

Need more information on your alfresco kitchen? Find solutions to common issues you may experience, along with tips and maintenance for your alfresco after-care Otherwise, contact us on (08) 8165 1012 for further support

  • Yes you can. We recommend speaking to our friendly team about specific stone requirements

  • Yes you can. In addition to our Euro Range we offer a selection of Beefeater and Ziegler & Brown BBQs that can be fitted into your alfresco kitchens

  • From planning, measuring, designing to installation. It takes a total of 6 to 8 weeks for your alfresco kitchen to be completed

  • We recommend cleaning your BBQ with Aktivo - Easy Off Oven/ BBQ Cleaner (benefits below)

    • non caustic

    • Low fumes

    • Effective on removing grease, oil and build up

    • Suitable for oven, grills, rangehood filters and BBQs

    • User friendly

    For the general counter tops and cabinetry, we recommend day to day cleaning (see guide below)

    • Use a mild dishwashing liquid diluted in clean, warm water to remove greasy marks. Dab with a microfibre cloth, wait and wipe away. Final wipe down with a clean dry cloth (microfibre cloth for the best result)

    • Use Methylated Spirits or Isoprpyl Alcohol (rubbing alcohol) on a clean microfibre cloth to remove oily marks and fingerprints that may tarnish the surface appearance. Dry with a clean dry cloth (microfibre cloth for the best result) after any cleaning. Repeat if necessary
      Note: Dark colours are more susceptible to showing streaks

    • Use Windex Glass cleaner if required to resolve any streaky marks left from cleaning guide above

    We recommend, downloading Laminex Cabinetry Care and Maintenance for further support

  • For our Euro BBQ’s, we offer both Natural Gas and LPG connection

  • Euro Alfresco offers the following warranty to our range of outdoor kitchens and appliances:

    • 10 YEARS on all cabinetry and stone benchtops

    • 3 YEARS on all appliances

    All repairs during the warranty period must be carried out by a qualified service technician recommended by Euro Alfresco. Any tampering with the product could result in your warranty becoming void*

  • Yes, our premium cabinetry doors and supported by our trusted partner, Laminex Australia and carcass structures are waterproof, containing no woodchip material and antimicrobial

  • Yes, our premium cabinetry doors supported by our trusted partner, Laminex Australia and carcass structures are heat resistant and UV protected.

    Our Laminex doors are UV resistant with no colour fade factor, having extreme resistance to heat and scratching

  • Yes, our alfresco kitchens are required to be undercover protected from seasonal elements

  • Euro Alfresco is a full-service company, not allowing for a self assembly option.

    We pride ourselves on providing quality services from the initial on-site check and measure, all the way through to designing, delivery and assembly.

    Qualified Assemblers

    Our installers go through detailed training, before coming on board, meaning they will ensure the absolute best for our customers

    We offer after-care support through Pronto - 1800 440 335

  • Yes, we offer our services in selected regional areas across Australia

    We recommend contacting our friendly team to check location eligibility

  • Euro Alfresco provides full warranty and service function for our Outdoor Kitchens.

    We do not offer general repair services for outdoor kitchens, cooktops, ovens or dishwashers that are not from Euro Alfresco

  • At Euro Alfresco, we understand that your outdoor area and preferences are unique, and for that reason, we provide ‘Custom Built Solutions’ based on your individual needs and budget

    We are able to provide accurate quotations based on your individual needs

    Please Note: service connections are not provided, and a license trade professional is recommended

    We pride ourselves on complete transparency through the entire process